10 Things You Didn't Know About MediMobile: A Recap of Our Latest Podcast
Welcome back to the MediMobile Podcast! In our latest episode, we had the pleasure of sitting down with Rudy, MediMobile’s Director of Operations, to uncover 10 fascinating facts about MediMobile that you might not know. From the strength of our support team to the innovative technology behind our services, here’s a deep dive into what sets MediMobile apart.
Watch now:
1. 24/7 U.S.-Based Support Team
Rudy started the conversation by highlighting one of our most valued features: our 24/7 U.S.-based support team. "Whether it’s a call or an email, you always get a human on the other end, ready to assist," Rudy mentioned. This round-the-clock availability ensures that our clients never face a billing or insurance crisis alone, even on holidays or at the last minute.
2. Texas Roots
MediMobile is proud to call Central Texas home. Our support team works right here at our headquarters, embodying the Texas spirit of hard work and hospitality.
3. Fast and Accurate Billing
One of the standout features of our platform is its speed and accuracy. With MediMobile, you can "build a patient in 30 seconds or less," as Rudy pointed out. Our automation allows healthcare providers to capture, code, and charge with just one click, ensuring no revenue is lost and allowing them to focus more on patient care.
4. A Dedicated Team of Engineers
Behind our efficient platform is a dedicated team of 20 engineers who "constantly innovate and improve our software." This team’s expertise ensures that MediMobile’s system is always at the forefront of medical coding technology, capable of handling any specialty with precision.
5. Trusted by 30% of U.S. Physicians
Rudy proudly shared that over 30% of physicians across the country trust MediMobile with their medical coding needs. This trust is a testament to the quality and reliability of our platform, which has become an integral part of many healthcare providers’ workflows.
6. Free HIPAA-Compliant Secure Messaging
Did you know that MediMobile offers a free, HIPAA-compliant secure messaging platform? Available as both an app and web version, this platform allows healthcare teams to communicate and collaborate securely. As Emily noted, it’s a perfect solution for those needing reliable and secure communication, whether or not they’re MediMobile customers.
7. Office Culture: Pets at Work
At MediMobile, we believe in maintaining a fun and relaxed work environment, which includes a rotation of office dogs. Rudy introduced us to Nacho, our CEO’s dog, who helps keep the atmosphere lively and positive.
8. Customer Loyalty
Another impressive fact: the average MediMobile customer has been with us for over eight years. In an industry where technology changes rapidly, this kind of loyalty speaks volumes. Clients appreciate the dedicated support and the results they see, often returning to MediMobile after experiencing revenue losses with competitors.
9. Unified Documentation for Easy Billing
MediMobile offers all clinical documentation in a single application, simplifying the billing process. This integrated approach not only saves time but also ensures that all necessary documentation is readily accessible, streamlining the entire workflow.
10. Killing Charge Capture: Our Bold Goal
Finally, we discussed MediMobile’s ultimate goal of eliminating manual charge capture. As Rudy emphasized, we’re the only company focused on automating this process entirely, saving our users 10 to 20 hours a week. This bold ambition is becoming a reality as more providers switch to our automated medical coding platform.
As we wrapped up, Rudy teased an exciting update: MediMobile is gearing up for a whole new era with our next-generation AI platform. Stay tuned to our LinkedIn page for the latest news and updates! Follow us here: https://www.linkedin.com/company/medimobile
We’ll see you next week for another insightful conversation!
