Paper billing, despite it's limitations, still has strong roots with many providers around the country. While there is a continued push to bring hospitals and providers into the digital age, it's not as easy for some. For example, this doctor in Portland, Maine still relies on paper billing and records. He, along with many others, believe that many of these electronic systems aren't patient-centered or lack the security to protect their patients' privacy. On top of these pre-existing hesitations, many other providers have rolled out such systems only to be burned by them in some capacity. Whether that be due to drops in productivity or technical difficulties, it's easy to see why some providers are against such technology integrations. The main challenge here is finding a solution that focuses on patients and outcomes rather than treating every encounter as a means to a financial end. While all of the above concerns are fair, charge capture is still the most efficient way to care for patients long-term as well as maximize revenue. It may seem like another needless task to tackle, but the benefits greatly outweigh potential issues. To explore this issue further, we looked at five reasons why you should be using charge capture, how charge capture is helping with EHR migrations, and charge capture's role in value-based care.
Illustrating Charge Capture vs. Paper Billing