The second episode of the MediMobile Podcast is now available to watch! In this episode, we dive into our Charge Review system, an essential tool for accurate and rapid charge completion. We’re joined by Lauren and Cameron who head our sales team.
Lauren explains the critical role Charge Review plays in the billing process: “Charge Review comes into play after the providers have entered their CPT and diagnosis codes into our system or after our AI adds those codes. The charges then cross over into Charge Review, which is typically used by the billers and coders within the organization. This is where clinical documentation and billing processes intersect to streamline the process and get the practice reimbursed as quickly as possible.”
Lauren gives us a tour of the Charge Review interface, showcasing its user-friendly features. "We are able to divide up the sites or specialties using our practice dropdown, which helps keep everything very organized. We provide various statuses or buckets to organize the charges based on the biller or coder workflow. Our queue-based review system offers an efficient reviewing process within Charge Review."
One key feature is the patient demographic tab, where information from the ADT (Admit, Discharge, Transfer) feed pre-populates, allowing for quick and accurate review. The payer tab allows for insurance mapping, reducing billing errors related to insurance.
Cameron emphasizes the importance of efficiency: "The coders are able to see what the providers have entered, or if our AI has added codes, they can review and make any necessary adjustments. The medical documentation is loaded right into our system, so coders don't need to switch between different platforms."
Lauren adds, “We've significantly increased the efficiency of the workflow for billers and coders. We've seen times reduced by half because everything is in one place. They can spend their time fulfilling other tasks.”
Lauren shares the positive feedback from customers: "We see a significant reduction in the workload for billers and coders, allowing them to take on other tasks. The decrease in billing errors is probably the most significant benefit. When there are fewer errors, there are fewer denied claims, and that leads to an increase in revenue."
She also highlights the transparency and compliance benefits: "The transparency within MediMobile Charge Review, with the documentation and audit trails, provides peace of mind and ensures compliance with regulations."
Cameron wraps up by discussing the implementation process: “For billers becoming customers with Medimobile, we offer one-on-one training, training videos, and documentation. The statuses and reason codes are completely customizable, allowing users to add details to each charge and ensure accuracy before sending claims to the billing system.”
Lauren concludes with a powerful statement about the system's impact: "By capturing and processing billable services more efficiently, reducing billing errors, and streamlining workflows, our Charge Review system increases revenue and allows healthcare facilities to reallocate resources more effectively."
Thank you, Lauren and Cameron, for the insightful discussion on our Charge Review system. If you missed our first episode about our AI automated medical coding system, be sure to check it out on our YouTube channel.
If you want to learn more about our Charge Review system or speak with a member of our team, visit our website at MediMobile.com or reach us by email at sales@medimobile.com. Schedule a demo on our calendar below: